Shipping policy
Shipping Policy
Thank you for shopping with AMARA. We’re excited to get your order to you.
Processing Time
Orders are typically processed within 1–3 business days.
Orders placed on weekends or holidays will begin processing on the next business day. During launches, promotions, or periods of high order volume, processing may take slightly longer.
Shipping Availability
AMARA currently ships within the United States only.
Shipping Rates
Shipping rates are calculated and displayed at checkout unless a free shipping promotion is available.
Delivery Time
Estimated delivery times begin after your order has been processed and shipped. Delivery times may vary depending on your location, shipping carrier, weather, holidays, or other circumstances outside of our control.
Tracking Your Order
Once your order has shipped, you’ll receive a shipping confirmation email with tracking information. Please allow up to 24–48 hours for tracking information to update.
Incorrect Shipping Address
Please double-check your shipping address before placing your order. If you notice an error, contact us as soon as possible at support@amarafashionus.com.
We’ll do our best to help, but we cannot guarantee that an address can be changed once an order has been processed or shipped.
Customers may be responsible for additional shipping costs if an order is returned because an incorrect or incomplete address was provided.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery is handled by the carrier.
If your tracking shows your package as delivered but you can’t locate it, please check around the delivery location, with household members or neighbors, and contact the carrier.
If you still need help, contact us at support@amarafashionus.com and we’ll do our best to assist.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery at support@amarafashionus.com.
Please include your order number and photos of the item and packaging.
Returns & Exchanges
For information about returns and exchanges, please review our Return & Exchange Policy.
Questions?
Contact us at support@amarafashionus.com.
We aim to respond within 1–2 business days.